Privacy Policy

Effective Date: 01 Aug 2025

Ezidea Solutions Sdn Bhd (“Ezidea”, “we”, “us”, or “our”) is committed to protecting your personal data and privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

We may collect personal data from you when you:

• Visit our website (ezidea.co)
• Fill out contact forms or request information
• Subscribe to our newsletter or updates
• Engage with our services or client portal
• Apply for jobs or submit resumes

Types of data collected may include:

• Full name
• Company name and designation
• Email address and phone number
• Business and technical interests
• IP address, browser type, and website usage behavior

2. How We Use Your Information

Your personal data may be used for the following purposes:

• Responding to inquiries or support requests
• Providing requested services or quotations
• Improving website experience and functionality
• Sending newsletters, updates, and marketing communications (with consent)
• Processing job applications or business engagements
• Compliance with applicable legal or regulatory obligations

3. Disclosure of Personal Data

Ezidea does not sell or rent your personal data to third parties. However, we may disclose your data to:

• Service providers and partners working on our behalf (e.g., website hosting, email delivery)
• Regulatory or government authorities where required by law
• Legal advisors or consultants for compliance, legal, or audit purposes

4. Cookies and Analytics

We may use cookies and third-party analytics tools (e.g., Google Analytics) to understand how visitors interact with our site and improve usability. You may manage or disable cookies via your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data, including:

• Secure servers and encrypted connections (HTTPS)
• Access control and authentication
• Data minimization and retention policies

6. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws.

7. Your Rights Under PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access and correct your personal data
• Withdraw consent at any time
• Request deletion of your data (where applicable)
• Lodge a complaint with the Personal Data Protection Department (JPDP)

To exercise these rights, please contact us at: connect@ezidea.co

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to ezidea.co, and we are not responsible for the privacy practices of other sites.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business practices. The latest version will always be available on this page.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our handling of personal data, please contact us at:

Ezidea Solutions Sdn Bhd

Kuala Lumpur, Malaysia

Email: connect@ezidea.co